About Us
OUR VISION.
To set a new standard for working at heights - trusted problem solvers delivering fast, safe, and high-quality access solutions when it matters most.
OUR MISSION.
To deliver safe, efficient, and innovative rope access solutions that reduce cost, minimise downtime, and exceed expectations - every time.
Safe, effective and efficient for hard-to-reach locations.
Our technicians are qualified tradespeople and inspection professionals who also hold internationally recognised rope-access certification. This combination of technical expertise and certified access capability means clients receive skilled specialists who can safely reach challenging work areas and complete the task to the highest professional standard.
Who Are We
The duo behind Fly High Rope Access
Astrid Arnon
Business Manager
Reece Finlay
Director
Our Story.
Setting the standard for working at heights.
Locally owned and family-run, Fly-High Rope Access Services has built its reputation helping businesses across Mackay, the Bowen Basin and surrounding regions solve difficult access challenges safely and efficiently.
The company supports the resources, industrial, construction and building sectors, combining specialist rope access with qualified trades, inspection and asset-maintenance capability.
For many sites, reaching the work area can be one of the most complicated and expensive parts of a project. Scaffolding and conventional access systems may require significant transport, engineering, construction and dismantling before productive work can begin. This adds labour, equipment, cost and congestion, particularly within operating plants or during time-critical shutdowns.
Rope access offers a highly controlled and versatile alternative when it is properly planned and performed by qualified technicians. Lightweight systems can be established and repositioned quickly, without the bulky infrastructure required by many traditional methods. The smaller work footprint also minimises disruption to surrounding operations.
Fly-High technicians combine internationally recognised rope-access certification with trade, inspection or coatings qualifications. This allows one coordinated team to access an asset, assess its condition, report and support any required remediation. Services range from confined-space inspections, non-destructive testing and shutdown support to boilermaking, welding, rigging, protective coatings and rescue planning.
The approach is particularly effective on tanks, vessels, silos, pipework, façades, structural high points and confined spaces where scaffolding or elevated work platforms may be impractical. Benefits can include faster mobilisation, lower access costs, fewer interfaces between contractors and reduced operational downtime.
Fly-High’s capability has been demonstrated across a range of demanding projects for established local clients in the industrial and commercial sector around the region. In the last 12 months the company has accrued over 100+ assets, which have all successfully been inspected, repaired and remediated. Fly High prides itself in having delivered effective maintenance campaigns with no reportable incidents and compliant reporting.
Other experience includes coal-silo access and recovery, surge-bin inspection, structural repair at export terminals, offshore FPSO hull remediation, and working with Mackay Regional Council and Mackay Sugar.
Behind the technical capability is a close-knit local culture. “Every person in our business is part of the Fly-High family, because we only employ locals, we look out for each other, and we bring that same care, accountability and commitment to every client site.” - Astrid Arnon.
For regional industry, the result is a responsive local provider able to turn complex access problems into safe, practical solutions, with less setup, less disruption and the qualified capability to complete the work.
“Rope access is not simply about getting someone to a difficult location, It is about placing the right qualified person at the asset, with the skills to inspect it, repair it or protect it.” - Astrid Arnon
CAPABILITIES:
AT A GLANCE
Confined-space inspection and repair
Shutdown and maintenance support
Boilermaking, fitting and welding
Lifting, rigging and structural remediation
Façade and hazardous-area work
Coating inspection and application
Rescue planning and standby support
Rope Access & Height Safety Specialists.
Our rope access services give you fast, cost-effective, and safe access to hard-to-reach areas - whether at height, over water, or in confined spaces.
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Inspections, maintenance, cleaning, and repairs in hard-to-reach areas with specialised rope access solutions
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Window cleaning, pressure washing, painting, and coating repairs in Mackay, Whitsundays and local area
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Structural inspections, maintenance, and shutdown work that require industrial rope access
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Industrial rope access that fully compliant with Australian Standards for height safety
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Certified team members for confined access, industrial rope access and hazardous material management
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Non-destructive testing and technical surveys for asset integrity that require industrial rope access. Fast tracked reporting turn-around.
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Rapid-response rope access rescue for at-height and confined environments
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Multi-skilled rope technicians for welding, cleaning, rigging, coatings, and inspections with industrial rope access
Inspect. Report. Repair.
Inspect: Establish safe access and complete the required testing or condition assessment.
Report: Provide clear, compliant findings to support maintenance and asset integrity decisions.
Repair: Complete or support practical remediation using qualified trades and coatings personnel.
Our Culture
We operate with
ethics and integrity.
At Fly-High, every team member is a valued part of our family, not simply an employee. Our culture is built on trust, accountability, collaboration and looking out for one another. These values guide how we support our clients, protect their sites and approach every project. With strong local knowledge and multidisciplinary capability, our team understands the demands of regional industry and works together to respond quickly, adapt to changing site conditions and deliver practical solutions in complex environments.
